Terms & Conditions
This website is operated by Mishtaa Moments LLP. Throughout the site, the terms “we”, “us” and “our” refer to Mishtaa Moments LLP. Mishtaa Moments LLP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Continued use of the website following changes constitutes acceptance of those changes.
1. Eligibility
By using this website, you represent that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
You agree not to use our products for any illegal or unauthorized purpose or violate any applicable laws while using our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission from us.
Credit card and payment information are processed securely through trusted third-party payment gateways and are encrypted during transmission.
3. Products
Our products are food items and may be perishable in nature.
We make every effort to display the colors, packaging, and details of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the product.
We reserve the right to:
- Limit the sales of our products to any person, region, or jurisdiction
- Limit quantities of products purchased
- Modify or discontinue products without notice
- Product availability may vary.
4. Allergen Information
Our products may contain or be processed in facilities that handle:
- Nuts
- Dairy
- Seeds
- Gluten
- Other allergens
Customers with allergies should review product descriptions carefully before purchasing. Mishtaa Moments LLP shall not be liable for allergic reactions resulting from consumption of our products.
5. Pricing and Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service or any part of it at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuation of the Service.
6. Orders and Billing
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same account, credit card, or billing/shipping address.
If an order is canceled or modified, we may attempt to notify you via email or phone provided at the time of purchase.
You agree to provide accurate and complete purchase and account information for all orders.
7. Shipping and Delivery
We currently offer delivery across India.
Orders are shipped through trusted third-party logistics and courier partners.
By placing an order, you agree that:
Delivery timelines are estimates and not guaranteed
Delays may occur due to courier operations, weather, strikes, or unforeseen circumstances
We are not liable for delays caused by shipping partners once the order has been dispatched
Customer contact details (name, phone number, email address, and delivery address) may be shared with our shipping partners for the purpose of order delivery and shipment updates.
8. Perishable Goods Policy
Since our products are food items, they are generally non-returnable and non-refundable.
However, if your order arrives damaged or incorrect, please contact us within 24 hours of delivery with supporting photographs so we can review and resolve the issue.
9. Accuracy of Information
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions or availability.
We reserve the right to correct any errors and update information without prior notice.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party websites.
11. Limitation of Liability
Mishtaa Moments LLP shall not be liable for any:
- indirect
- incidental
- punitive
- or consequential damages
- arising from the use of our website or consumption of our products.
All products should be consumed responsibly and within their recommended shelf life.
12. Intellectual Property
All content on this website including:
- images
- logos
- product descriptions
- branding
- is the property of Mishtaa Moments LLP and may not be reproduced without permission.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
14. Product Shelf Life
Our products are freshly prepared and have a limited shelf life, which may vary depending on the product.
Shelf life details are provided on the individual product pages on our website.
Customers are advised to:
- Store products according to the storage instructions provided
- Consume products within the recommended shelf life
- Mishtaa Moments LLP shall not be responsible for product quality if the items are consumed after the recommended shelf life or stored improperly.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Mishtaa Moments LLP
Email: mishtaamoments@gmail.com
Phone: +91 8291887681