Privacy Policy

Privacy Policy - Mishtaa by Suman

At Mishtaa by Suman, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Order history and preferences
Any information you provide when contacting us

We also automatically collect certain information about your device, such as IP address, browser type, and browsing behaviour on our site.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your orders
Provide customer support
Improve our website and services
Send promotional emails, SMS, or WhatsApp messages (only if you opt in)
Prevent fraud and ensure website security

You can opt out of marketing communications at any time.

3. Payment Information

All payments are processed through secure third-party payment gateways.
We do not store your card or payment details on our servers.

4. Sharing Your Information

We only share your information when necessary to operate our business and fulfill your orders. This includes sharing your details with:

Shipping and delivery partners, with whom we share your name, phone number, email address, and delivery address so your order can be delivered and you can receive tracking updates
Payment gateways for secure payment processing
Shopify and related technology providers that power our store
Marketing and analytics tools (for opted-in users)

We share only the minimum information required for these services.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies

Our website uses cookies to:

Improve website performance
Understand user behaviour
Personalize your shopping experience
Support marketing and advertising efforts

You can disable cookies in your browser settings, but this may affect site functionality.

6. Data Retention

We keep your information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal or accounting requirements

7. Your Rights

You may:

Request access to your personal data
Ask for corrections
Request deletion of your data

To do so, please contact us using the details below.

Contact no. +91 8291887681

Email: mishtaamoments@gmail.com

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices and encourage you to read their policies.

9. Policy Updates

We may update this policy from time to time to reflect changes in practices or legal requirements. The latest version will always be posted here.

10. Contact Us

If you have questions about this policy or your data, please contact us